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Return and refund policy
  • You can initiate a return within 48 after delivery / collection for Eligible reasons .
  • When returning an item, Ensure all seals, tags and accessories are left intact and item is in its original packaging.
  • Get your sorted faster when you drop off your return at our office.
  • Change of mind  will not be eligible for return .
  • Eligible reasons – wrong, damaged, defective, incomplete, wrong-size.
  • Ensure items are reported within the shortest time possible to facilitate an easy return process
  • If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
  • Damaged or wrong products will be elligible for an exchange.
  • Refunds will only be applied when the ordered item is no longer available.
  • Items damaged under customer’s care are not elligible for returns.
  • Items damaged during transit under 3rd party courier companies will not be elligible (Customers advised to consider  insured courier companies like WellsFargo).
  • Customers  paying on delivery advised to inspect and test items upon delivery.

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